ADVANTAGES OF HIRING A PROFESSIONAL CLEANER
How important is a clean house?
A clean house always means a happy house. You need to make your house look neat and tidy in order to stay healthy at the end of the day. Living in a clean house is important. It is your duty to keep your house germs free and filter the unwanted dust with the help of a cleaning service. And when you say a cleaning service, we're talking about professional cleaners for all your cleaning services.
What is a professional cleaner?
Cleaning your own home and cleaning someone else's home professionally is a whole different ballgame. You have to be very thorough when cleaning professionally. Clients are paying you for a luxury service and they expect and deserve top notch cleaning. Always do an initial thorough cleaning on the first cleaning.
The best thing to do when starting out is to ask some friends and family members if you can clean their homes for free or at a discounted rate. I know the thought of cleaning for free is not appealing but you will not only gain much-needed experience but you will get some good testimonials and references (which you will need when you obtain those first clients).
When first starting out don't worry about how long it takes to clean a home, always do an initial thorough cleaning on the first cleaning. After you have been cleaning for a while you will become more efficient and will be able to do a thorough cleaning in a lot less time.
Providing Exceptional Customer Service
The key to being successful in the house cleaning business is not only providing a great service but offering exceptional "customer service"
You need to be accessible to your clients at all times (during normal business hours of course) either by phone or by email. Be sure to answer all emails from clients in a reasonable amount of time. If you are going to be away from your business phone, have your calls forwarded to your cell phone. We all know how annoying it is to try to call someone several times only to constantly get to their
voice-mail and no return call. Clients understand that you can't be expected to sit by your phone at all times, but they do expect a call back shortly if they leave a message.
If you don't respond to your clients requests in a reasonable amount of time they will likely go somewhere else.
If a client calls to complain about something that wasn't cleaned properly, let them know that you will make every effort to take care of the problem. Go back to the home and re clean the area that the client isn't happy with or send an employee to do the cleaning. This will show your client that you do care that they are satisfied with their cleaning.
When arriving at a clients home, if they are home when you arrive to clean, make sure you smile and greet the client "Good morning, how are you today" Be polite and friendly and show an interest in how your client is doing. Don't complain to clients about how tired you are or that you are having a bad day. You are there as a professional cleaner to clean their home and you should present yourself as a professional.
Always Smile, everyone loves to see a smiling face walk through their door.
Get to know your clients and what they expect from you. They will let you know how they want their home cleaned and what cleaning tasks are really important to them.
Try to include a few extra services on your cleaning schedule. Those other services may add charges (changing sheets, dusting blinds, cleaning glass doors are a few examples)
One Time Thorough House Cleaning Consists Of The Following:
Vacuum all carpets
Change sheets if needed
Dust ceiling fans
Clean mirrors and glass surfaces
Wipe window sills
Clean glass doors
Clean prints on windows/doors
Remove all garbage
Reline waste baskets
Wash all floors
In The Bathrooms
Clean/sanitize tubs, shower, toilet
Dust light fixtures and bulbs
In The Kitchen
Clean all counter tops
Clean inside/outside microwave
Wipe down cabinet facings
Clean all appliances outside
Polish stainless steel appliances
Clean glass doors
Clean all wall hangings
Remove books and clean bookshelves
Wet-wash baseboards and door facings
Clean window sills
Clean inside windows
Clean light fixtures
Clean outsides of cabinets in kitchen and bathrooms
Clean ceiling fans
What does professionally cleaned mean?
Cleaning to a professional standard, while hard to define exactly, generally means cleaning to a high standard. ... Here are some tasks you might be expected to complete if cleaning to a professional standard: Empty all trash and replace trash bags.
When it comes to cleaning, one person’s view of cleanliness can differ from another, regardless of whether they are a landlord, a tenant or an owner-occupier. It is important that tenants be aware that cleaning is not subject to fair wear and tear, meaning that the property should be as clean upon return as it was at the start of the tenancy.
What does cleaning to a professional standard entails?
Cleaning to a professional standard, while hard to define exactly, generally means cleaning to a high standard. Imagine wiping every surface including covered spaces such as under sofas, or behind doors while wearing white gloves.
Professional cleaning will also cover the cleaning of items such as the extractor fan grilles, dusting light bulbs and cleaning the windows.
Here are some tasks you might be expected to complete if cleaning to a professional standard:
Empty all trash and replace trash bags
Remove cobwebs, dust baseboards
Dust ceiling fans and light fixtures
Clean window sills and wipe down doors
Dust all furniture including bottoms and sides
Clean all glass surfaces including smudges on windows
Clean and disinfect bathrooms (dust light bulbs and wipe down cabinets)
Sweep, Vacuum, Mop all floors
Clean kitchen (including inside microwave, top of refrigerator)
Defrost fridge/freezer and deep clean the oven, hob and extractor
Wipe down kitchen cabinet facings
Polish all glass surfaces and stainless steel in kitchen
While this may seem like a long list, professional cleaning services can be expensive so tenants could save themselves from a cleaning charge if they spend the time and effort to clean as thoroughly as they can.
Moving forward, we're gonna determine the importance of having a professional cleaner, or the advantages of hiring a professional cleaner.
5 Benefits of Choosing a Professional House Cleaning Service
Between work, kids, family, and social obligations, cleaning your house can quite literally become a chore. When you decide to hire a professional house cleaning service for your home, you’ll receive excellent service and your home will be cleaned to your standards. Consider these top five benefits of hiring a professional house cleaning service to maintain your home.
1. Cleaning Supplies Are Provided
Your toilet needs scrubbed, but you’re out of cleaner? Not to worry. Professional house cleaners bring their cleaning supplies with them.
Each maid house cleaner carries the highest quality certified green cleaning supplies to clean your home and protect your health. Rest assured the cleaning products contain no dangerous chemicals and are safe around children, pets, and guests. Even though they don’t leave a trace, germs don’t stand a chance. Your home will be shiny clean and you won’t need to worry about keeping cleaning supplies on hand.
2. Professional Service
Professional house cleaners offer you the quality service you deserve. They’re educated on cleaning a home to standards and work fast while double checking they don’t miss a thing. You’ll know when you hire a professional to come into your home, you’ll receive great results and top-notch professional service.
3. Custom Cleaning Plans
Though cleaning packages are available and fit most families, custom cleaning plans can be built to fit your exact needs. If you have hard to clean areas in your home, professional cleaners can work with you to design a plan just for you. Ask the professionals about customizing your house cleaning plan to create a plan that’s right for you.
4. Safety and Peace of Mind
Chances are you don’t allow just anyone to come into your home. With professional cleaning services, you’re working with a bonded and insured company with trusted employees who pass background checks and references. This offers you peace of mind knowing you and your possessions are safe and secure each time a professional cleaner enters your home.
5. A Clean Home!
Let’s not forget the most important benefit: a clean home! Professional cleaners know all the tips and tricks to make your home spotless and germ-free. You’ll love coming home to a clean home after a long day at work. You can rest at ease knowing your home is cleaned to your standards and you’ll have more time to focus on other fun activities.
Professional house cleaning services can cover all of your cleaning needs. They provide green cleaning supplies while offering you excellent service and peace of mind. You’ll feel great about your decision to hire professional house cleaners.